Welcome to Disguised Alpha

These Terms of Service ("Terms") govern your access to and use of the website https://disguisedalpha.com (the "Site") and all products and services offered by Disguised Alpha ("we," "us," or "our"). By browsing, registering an account, or placing an order you agree to be bound by these Terms. If you do not agree, please refrain from using the Site.

1. Eligibility

You must be at least 21 years of age to browse or purchase from Disguised Alpha. By using the Site, you confirm that:

  • You meet the minimum age requirement
  • You have the legal authority to enter into binding agreements
  • Your use of the Site complies with all applicable local, state, and federal laws

2. Research Use Only Products

Important — All Products Are RUO

Every product sold on this Site is strictly intended for laboratory and in-vitro research use only. They are not for human consumption, medical treatment, veterinary use, or any diagnostic or therapeutic application.

By purchasing from Disguised Alpha, you acknowledge and agree that:

  • You are a qualified researcher, or you represent a legitimate research institution or laboratory
  • You understand the risks involved in handling research-grade compounds
  • You will not use any product for personal, diagnostic, therapeutic, or recreational purposes
  • You will handle, store, and dispose of all products in accordance with applicable safety regulations
  • You accept full responsibility for the lawful use of any products you purchase

3. Account Registration

You may create an account to streamline future orders. When doing so you agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or are associated with fraudulent activity.

4. Order Acceptance & Cancellations

All orders placed through the Site constitute an offer to purchase. We reserve the right to accept or decline any order at our sole discretion. An order is not confirmed until you receive an order-confirmation email from us.

We may refuse or cancel orders based on:

  • Suspected misuse or intent inconsistent with research purposes
  • Shipping restrictions to certain jurisdictions
  • Incorrect or unverifiable billing / shipping information
  • Product unavailability or pricing errors

If an order is cancelled after payment has been captured, a full refund will be issued to the original payment method.

5. Pricing & Payment

All prices displayed on the Site are in US Dollars (USD) unless otherwise noted and are subject to change without prior notice. We are not responsible for typographical errors in pricing; in the event of such an error, we reserve the right to cancel the order.

Payments are securely processed via trusted third-party gateways. Disguised Alpha does not store any payment card details. By submitting payment, you represent that you are authorized to use the payment method provided.

6. Shipping & Delivery

We strive to ship all orders the same or next business day. Once shipped, delivery times depend on the carrier and destination. Tracking information is provided via email for every order.

Disguised Alpha is not responsible for delays caused by customs processing, carrier disruptions, incorrect addresses provided by the customer, or force majeure events (natural disasters, pandemics, government actions, etc.).

For full details, see our Shipping & Returns Policy.

7. Returns & Refunds

Due to the nature of research-grade products, returns are accepted only under limited circumstances:

  • Damaged in transit — contact us within 48 hours of delivery with photos
  • Incorrect item — contact us within 48 hours of delivery
  • Defective product — must be reported within 7 days with supporting documentation

Refunds or replacements are issued at our discretion. We do not accept returns for change-of-mind, buyer's remorse, or if the product has been opened or tampered with outside the scope of the above exceptions.

For full details, see our Shipping & Returns Policy.

8. Limitation of Liability

Disguised Alpha is not liable for any damages, injuries, losses, or claims arising from the misuse, mishandling, or improper storage of our products. The buyer assumes all risk and responsibility upon receipt and use of any product purchased from this Site.

To the maximum extent permitted by law, Disguised Alpha, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of, or inability to use, the Site or any product
  • Any unauthorized access to or alteration of your data
  • Statements or conduct of any third party on the Site
  • Any other matter relating to the Site or our products

9. Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, images, product descriptions, and software — is the property of Disguised Alpha or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.

10. Prohibited Uses

When using the Site, you agree not to:

  • Use any product for human consumption or non-research purposes
  • Misrepresent your identity, affiliation, or purpose of purchase
  • Attempt to gain unauthorized access to Site systems or other users' accounts
  • Use the Site to transmit malicious software, spam, or any harmful material
  • Engage in any conduct that could damage, disable, or impair the Site
  • Scrape, data-mine, or harvest content from the Site without permission
  • Resell products obtained from Disguised Alpha without authorization

11. Third-Party Links

The Site may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. You access them at your own risk.

12. Indemnification

You agree to indemnify, defend, and hold harmless Disguised Alpha, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, violation of these Terms, or infringement of any third-party rights.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Sacramento County, California.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any modifications constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

FDA Disclaimer

Products sold by Disguised Alpha have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Disguised Alpha operates as a chemical supplier for research purposes and is not a compounding pharmacy or outsourcing facility under Section 503A or 503B of the Federal Food, Drug, and Cosmetic Act.

Research Use Only

All products are sold strictly for in-vitro research and laboratory use. Not for human consumption, veterinary use, or any therapeutic or diagnostic application. The purchaser is responsible for ensuring compliance with all applicable local, state, federal, and international regulations.

Questions?

For questions about these Terms, reach out to

support@disguisedalpha.com