When will my order ship?+
Order by 12:00 PM PT on a weekday and it ships the same day. Tracking is sent at fulfillment.
Can I cancel or modify my order?+
If your order hasn't shipped yet, email us within 1 hour of placement. Once a tracking number is generated, we cannot recall the package.
What's the base shipping method?+
FedEx 2-Day is the base service on all U.S. domestic orders. Free on orders $250+, otherwise $12.99 flat.
What if my address is a PO Box?+
FedEx cannot deliver to PO Boxes. We automatically reroute PO Box addresses via USPS Priority Mail at no extra charge.
What payment methods do you accept?+
Credit/debit cards (Visa and American Express), Zelle, instant bank payment and cryptocurrency. Any Zelle or crypto discount is shown at checkout.
Do you ship to Canada?+
Yes. Canadian orders ship via FedEx International (3–5 business days). International customers are responsible for import duties, taxes, and customs fees.
Do you ship internationally elsewhere?+
Yes. We now ship to the EU, including Germany and France, plus the UK. International customers are responsible for any import duties, taxes, and customs fees.
How do I view a COA before buying?+
Every product page links to its current Certificate of Analysis. The COA Portal also lets you search by SKU or batch number to verify what shipped.
